FAQ
Frequently asked questions
Hey, are Skinners socks or shoes? :)
Neither, yet both. We combined the best from both worlds - the freedom of a sock and the protection of a shoe into one nifty entity. Simply put, Skinners are a new piece/kind of clothing...
Should I wear Skinners with or without socks?
For maximizing your comfort and ensuring longer-lasting fresh feeling, we recommend wearing thin ankle socks with Skinners. However, it’s completely up to you, both ways are good, so choose for yourself whichever you prefer.
Skinners look fragile, aren´t they going to break after a while?
No, we designed them to last. The bottom material is highly abrasive-resistant. Knitting is seamless and there’s no glue or any other adhesive that could fall apart. Simply put, there’s nothing to break. You can only wear them out…
After how many miles will I wear them out?
We have worn the same model for more than a year and it’s still doing fine. But it really depends on if you are 250lbs guy using Skinners for running on a road or 100lbs girl using Skinners as backup shoes or just for walking on soft surfaces. That’s why we cannot promise the exact mileage. However, from our experience, we can say that Skinners last longer than some kinds of running shoes for 150€.
Talking about running, how does it feel to run barefoot in them?
Running in Skinners is really like running barefoot. However, you still have to gradually train the muscles and tendons to regain strength. As for asphalt, other hard surfaces, long distances or dangerous environments where you wouldn’t run barefoot, we recommend sticking to classic running shoes.
What’s the difference between waterproof and water-resistant?
While waterproof accessories provide a complete barrier to water, meaning that no drop should leak whatsoever, water-resistant clothes and footwear can only protect you from the liquid to a certain extent. Skinners are partly water-resistant, which means that if you step into wet grass, the sole will mostly protect you from getting moist, but it may occur that some amount of water will get inside your sock shoe.
Can I really wash them in a washing machine?
Yes, put your Skinners in a mesh laundry bag, set your washing machine to a gentle cycle (30°C/86°F), throw your Skinners in (we recommend carefully turning them inside out so as not to damage the fabrics) with your regular clothes and wash them together. After you finish, hang them out to dry properly (just as you would dry your regular footwear) and wear them again.
I have received my Skinners and they are perfect, but there are some small black pieces falling off. Will it stop?
Don’t worry, initial crumbling of the bottom layer is normal and is caused by surplus material. It will stop after several uses.
I have worn Skinners a few times, but I realized they don’t fit me perfectly. Can I return them?
Unfortunately, we can accept only unworn pairs due to hygienic reasons. Skinners are similar to underwear in this respect – you wear it directly on your skin which excretes sweat and by walking on the floor Skinners are directly in contact with dirt. Due to these factors, general hygiene rules make accepting these worn pieces of clothes impossible. To prevent this kind of issue, please make sure that you try your Skinners on with socks and on a completely clean surface.
What about customs duties, sales taxes, VAT, etc.?
We’ve already sent thousands of pairs all over the world without any problems for our recipients. However, please be aware that there may be import duties on consumer goods imposed in some countries. It is the responsibility of a customer to be aware of those duties, so please inform yourself about the import duties on consumer goods in your country. For orders from the EU, VAT is included – we are shipping from a warehouse located in the EU.
What about Skinners and ECO aspect? I bet you make them in some Asian sweatshop and pollute the Earth!
Since Skinners are completely handmade in family manufacture in Europe, we strictly obey the legislation of the European Union. We don’t use any toxic plasticizer, our compounds are completely phthalates-free and production waste is minimized below 1%. Simply put, the production of Skinners is NOT associated with harming people, animals or the environment.
What about (gift) vouchers?
After purchasing a voucher for a given amount, you will receive it in PDF format via email. The size of the voucher is A5, so you can easily put it in an envelope after printing. There is a unique code on the voucher which you can redeem in the shopping cart when purchasing Skinners. If the amount for the selected Skinners is higher than the value of the voucher, the system will automatically ask you to pay the remaining amount. If, on the other hand, the paid amount is lower, what is left will be returned to you again in a form of a discount coupon, which you can use for a future purchase.