Warranty

RIGHTS FROM DEFECTIVE PERFORMANCE

The rights and obligations of the contracting parties regarding rights from defective performance are governed by the relevant generally binding legal regulations (in particular the provisions of § 1914 to 1925, § 2099 to 2117 and § 2161 to 2174 of the Civil Code and Act No. 634/1992 Coll., on consumer protection, as amended).

The seller is responsible to the buyer that the goods are free of defects upon receipt. In particular, the seller is responsible to the buyer that at the time the buyer took over the goods:

the goods have the properties that the parties have agreed upon, and in the absence of an agreement, they have the properties that the seller or manufacturer has described or that the buyer expected with regard to the nature of the goods and on the basis of the advertising carried out by them,

the goods are suitable for the purpose that the seller states for their use or for which goods of this type are usually used,

the quality or design of the goods corresponds to the contracted sample or model, if the quality or design was determined according to the contracted sample or model,

is the goods in the corresponding quantity, measure or weight

and the goods comply with the requirements of legal regulations.

The provisions stated in Article 7.2 of the terms and conditions do not apply to goods sold at a lower price to a defect for which a lower price was agreed, to wear and tear of the goods caused by its usual use, in the case of used goods to a defect corresponding to the degree of use or wear that the goods had at the time of receipt by the buyer, or if it follows from the nature of the goods.

The buyer is entitled to exercise the right from a defect that occurs with consumer goods within 24 months of receipt.

Rights from defective performance are exercised by the buyer at the seller's registered office or place of business. The moment when the seller receives the claimed goods from the buyer is considered to be the moment of application of the complaint.

Additional rights and obligations of the parties related to the seller's liability for defects may be regulated by the seller's complaint procedure.

OTHER RIGHTS AND OBLIGATIONS OF THE CONTRACTING PARTIES

The buyer acquires ownership of the goods by paying the full purchase price of the goods.

In relation to the buyer, the seller is not bound by any codes of conduct in the sense of the provisions of § 1826 paragraph 1 letter e) of the Civil Code.

Out-of-court handling of consumer complaints is ensured by the seller via the electronic address hello@skinnersfootwear.eu. The seller will send information about handling the buyer's complaint to the buyer's email address.

In the event that a consumer dispute arises between the seller and the consumer from the purchase contract or from the contract for the provision of services, which cannot be resolved by mutual agreement, the consumer can submit a proposal for an out-of-court settlement of such a dispute to the designated entity for the out-of-court resolution of consumer disputes, which is Česká obchodní inspection, with registered office at Štěpánská 567/15, 120 00 Prague 2, ID number: 000 20 869, internet address: http://www.coi.cz. The online dispute resolution platform located at http://ec.europa.eu/consumers/odr can be used to resolve disputes between the seller and the buyer from the purchase contract.

The seller is authorized to sell goods on the basis of a trade license. The trade inspection is carried out by the relevant trade office within its jurisdiction. The Office for Personal Data Protection supervises the area of ​​personal data protection. The Czech Trade Inspection, to a defined extent, supervises, among other things, compliance with Act No. 634/1992 Coll., on consumer protection, as amended.

The buyer hereby assumes the risk of a change in circumstances within the meaning of § 1765, paragraph 2 of the Civil Code.